Best Western Leesburg Hotel & Conference Center

“Great stay”

Great hotel. Clean rooms, soft comfy beds. Plenty of pillows. Spacious room amd dog friendly. Convenient to eateries and food delivery. Large parking lot and a nice pool. And a pet potty area complete with bags and a trash can. Safe area located just off the highway.

“Home away from home!”

Great experience here! Don't let the first looks fool you, the hotel is well maintained and clean. Plenty of parking and easily accessible Yes, there are somethings that could use updating, but what hotel doesn't?! The manager, Debbie, is very nice as well as the other staff. My room was ready w… more

Great experience here! Don't let the first looks fool you, the hotel is well maintained and clean. Plenty of parking and easily accessible Yes, there are somethings that could use updating, but what hotel doesn't?! The manager, Debbie, is very nice as well as the other staff. My room was ready when I arrived, everything was clean and fresh. The breakfast is tasty! They have hot foods, cereal, fresh made omelettes, waffle irons for fresh hot waffles, fresh fruit and of course coffee and juice. The hotel is nicely located in Leesburg which has a wonderful downtown withing walking distance, convenient to route 7, outlet shopping, wineries and other fun sites. There are several restaurants a very short walk across the parking lot. The airport and train are within 30 minutes from the hotel, too. The hotel also has conference rooms for events, trying and meetings. I've stayed at this hotel twice over the last year or so for work and have been comfortable each time.

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“Very comfortable stay, but room for improvement in some minor things”

Quick summary: quiet, clean comfortable room. Some minor disappointments. Friendly, helpful, professional staff. We stayed in Room #120, which has two queen beds. Very comfortable bed and pillows. Light duvet and top sheet were not too warm nor too cool. HVAC works well, and quietly, Many of… more

Quick summary: quiet, clean comfortable room. Some minor disappointments. Friendly, helpful, professional staff. We stayed in Room #120, which has two queen beds. Very comfortable bed and pillows. Light duvet and top sheet were not too warm nor too cool. HVAC works well, and quietly, Many of the amenities you expect with BW properties: big screen TV, microwave, fridge, chest of drawers, iron/board, comfy chair for sitting as well as desk and ergo chair. Good bedside lamp has multiple outlets to recharge your devices. Coffee maker, but bring your own tea as needed. Get this and real half-and-half in the coffee area in the common rooms. (always better than powdered stuff) Bench to catch your suitcase, but again, there is a chest of drawers, a closet, etc. Small table to the side, as well as the desk. Tub/shower combo, but the drain plug was loose and dislodged. I got it to work, but I always wish that housekeeping would make sure the bathtub could be used as such. If you don't want guests to take a bath, replace it with a walk-in shower and be done with it. Shampoo, conditioner, and shower gel provided. More due diligence: the TV as not working when we arrived. The desk person could not get it to work, and as it was a Sunday night, there would be no tech person available to fix. Again, it would be nice if housekeeping checked all the systems in the room on Friday to that when the weekend arrived, and no tech to fix things, the room would have no malfunctions. Breakfast was good, but I have had better at other BW properties. There was the range of eggs, sausage patties, toast and breads, some pastries, juice, cereals, etc., but the potatoes were very dried out -- like hard, cold cotton. In any case, it would have been useful to have a microwave in the area to reheat some of the items that should have been warmer. I did not se any real half-and-half for coffee. The yogurt was a kid-style brand, loaded with sugar. I prefer the Activia that I see at other BW properties (yes, we stay at BW's often on or road trips.) Thank you for the fresh fruit apples, though. The attendant at breakfast was very nice and kind - he helped a more handicapped lady assemble her breakfast. Easy on-off the highway. So - this was a comfortable stay, and we'd stay again, but there is room for improvement.

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“good and bad”

so my experience at this hotel was rather up and down. upon arrival check in was terrible. i was with a group of 3 others and with only 1 person in front of us, we waited a half hour to check in. more staff needed to be available. we arrived a little after check-in time so the hotel should anti… more

so my experience at this hotel was rather up and down. upon arrival check in was terrible. i was with a group of 3 others and with only 1 person in front of us, we waited a half hour to check in. more staff needed to be available. we arrived a little after check-in time so the hotel should anticipate people would be showing up. my room, while clean, had a bath tub stopper that didn't work, and the tv would not work. i tried calling the front desk and maintenance/housekeeping phone numbers, but didn't get an answer. as i wanted to enjoy my time in town, i decided to take care of it upon my return back to the hotel. when i arrived back, i asked to switch rooms, which was done for me, no problems. but again my tv did not work. the staff member couldn't get it to work either. so right there is an issue. there needs to be better training. the hotel is only 2 floors. walls are thin and people are loud. if you go on a busy weekend, it is something to be prepared for. the hotel offers free breakfast. this was a real perk. they offered hot food in a comfortable space. Coffee is available all day. there is also a small fitness center. upon checkout the next day, when i told the woman working the front desk about my issues, she said she would leave a note for the manager and that there was nothing she could do. i'm not looking for a pity party, but there was no concern or apology for the inconvenience of switching rooms, and everything else on top of it. one of the joys of going to a hotel sometimes is laying in bed and watching tv, so it was a minor disappointment. i was able to reach the manager (after i had left). i found him to be friendly and apologetic (and fyi no note was left for him) and he seemed to care about my concerns. i hope the hotel takes the issues that i had under advisement. so all this being said, i actually would stay here again. the area is great, the room is clean, and having a free breakfast available was nice.

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