Description
Facilities: The hotel welcomes guests in a 7-storey building with a lift and 250 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless int… more
Meals: Dining facilities include a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Dance hall
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Game area
- Kids' board games
- Kids' playground
- Swimming pools
- Children’s playground
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Pool bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Hot tub
- Massages
- Spa
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2663 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Richmond - Va
Showing 5 featured reviews out of 2663 TripAdvisor reviews
G
Gloria C
14/06/2026
“Lilly’s great customer service!”
I had a lovely experience! Specially during breakfast time, Lilly was a lovely and friendly waitress. She took care of us pretty well ♥️
K
Krista Q
12/06/2026
“Great valet”
Our valet Mason was professional and friendly. Thank you!
C
cory w
11/06/2026
“Carlos P. did an amazing job!!”
Carlos P. did an amazing job in the Valet! Texting program for getting your car was super easy!!
L
Lindsay M
08/06/2026
“Good stay”
We’ve stayed here several times and it’s always a good experience. Breakfast was good, rooms were clean. They didn’t give us enough towels but quickly brought more when we called. The only thing I’d suggest is having more microwaves and that they are easier to find. Zione was very helpful loading t… more
D
Daniel A
04/06/2026
“Location and Valet”
Location was fantastic, definitely one of the best things about the hotel. Room was good really no complaints about it. We stayed during a volleyball tournament (I believe) so it was sort of loud but not the hotels fault. The parking situation was good valet did a wonderful job, Hayden and Carlos w… more
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