Description
Facilities: The hotel has a lift and features 180 rooms. The friendly staff at the reception desk are happy to answer any questions. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A… more
Meals: There is a restaurant on the premises. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Cinema
- Consoles and video games
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- High-speed cable connection
- Services
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Ice maker
- Indoor pool
- Iron
- Ironing equipment
- Laundry
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Children
- Game area
- Kids' TV channels
- Kids' board games
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Wheelchair-friendly parking
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 7 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Richmond
Showing 5 featured reviews out of 7 TripAdvisor reviews
C
Catrese P
21/06/2025
“Great Stay! I am a fan of Airbnb, but this was great!”
The staff here at the front desk is amazing! From the person that checked me in, who is also in law school, to the manager Diann, they were all great! It was very relaxing. My family and I were in town to drop my son off to college. They were very supportive when asking why you are visiting. They g… more
R
Ramesh G
09/12/2025
“Clean newer hotel - no frills stay”
We wanted a clean newer hotel and that's what we got. Looks like it has been refurbished in the past year. Plenty of parking, no free breakfast, and room with double queen beds was cramped. However, the room, bathroom and beds were clean to get a good night's rest. We checked in just before 10 pm a… more
T
TRAVELERLCBG
Greenville, South Carolina
13/10/2025
“Great hotel”
Great hotel and stay. Everything was clean and modern. Loved the option to cast to the TV so we could watch Netflix or other streaming platforms. Only downside is rooms are small, especially the bathroom.
X
X7922AFmc
03/09/2025
“Fun visit to Richmond”
My family and I enjoyed our time at the Holiday Inn & Suites Richmond--West End. We booked a suite which provided extra room for my school age children for our two night stay. The restaurant and kitchen staff were wonderful. They carefully accommodated my children's food allergies and provided brea… more
E
Erwin W
18/05/2025
“Too small room, bad TV, slow breakfast.”
Our room had been remodeled recently. Nice, but it's about 2 feet too narrow. Everything is a tight squeeze. The mini fridge is tiny and has no freezer. The toilet paper holder broke. The TV is big and new, but it constantly pixilates and drops out. Bad signal. Channels are limited. There is… more
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