Description
Facilities: The hotel has a lift and features 253 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheel… more
Location: The hotel is located in the heart of Downtown Charleston, across the street from the Charleston Town Center shopping mall. Other nearby West Virginia attractions include Charleston Civic Center, West Virginia State Capitol, Charleston Area Medical Center, West Virginia State Museum, the University of Charleston and Charleston Coliseum.
Meals: Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. A continental breakfast gives guests many appetising reasons to get out of bed in the morning. Delicious set menus are available at lunch and dinner. The hotel also offers snacks.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Banquet and event room
- Café
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Room service
- Safe
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Cot
- Game area
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1536 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charleston - WV
Showing 3 featured reviews out of 1536 TripAdvisor reviews
S
sloopie1
Chattanooga, TN
26/07/2026
“Wonderful stay at the Embassy Suites”
We truly enjoyed our stay at the Embassy Suites. Even though there were several people checking in at the same time, the clerk kept her cool and even managed to greet each and every one with a genuine smile, both facial and with her voice. Our room was perfect - nice and cool - and very clean and c… more
C
Casey F
02/07/2026
“Amazing service”
From the moment I pulled in I received outstanding service. Valet helped unload my car and brought everything to my room. The check in fast and easy.
W
Wander252116
21/07/2026
“Average hotel, worth it for the night”
If it wasn’t for Jerry the bell hop, this review would be much lower. He was very kind and helpful when we arrived late with our family. The breakfast buffet was very good. Our room was not very clean. Lots of other people’s hair and a strange spot in the tub. Needless to say we did not use the s… more
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