Description
Facilities: The hotel has a lift and features 253 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheel… more
Location: The hotel is located in the heart of Downtown Charleston, across the street from the Charleston Town Center shopping mall. Other nearby West Virginia attractions include Charleston Civic Center, West Virginia State Capitol, Charleston Area Medical Center, West Virginia State Museum, the University of Charleston and Charleston Coliseum.
Meals: Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. A continental breakfast gives guests many appetising reasons to get out of bed in the morning. Delicious set menus are available at lunch and dinner. The hotel also offers snacks.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Banquet and event room
- Café
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Room service
- Safe
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Cot
- Game area
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Very good
Based on 1529 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charleston - WV
Showing 5 featured reviews out of 1529 TripAdvisor reviews
G
George P
04/06/2026
“Great valet service”
This hotel is okay. I’m giving the good review cause Sam Gallegos over in the valet parking was solid. He knew everything I needed to know and was very personable. After helping me out we got to chatting and can tell he really cares about the guests. Great job on embassy or whoever the contractor… more
A
Ashley L
04/06/2026
“Staff were excellent”
The staff was exceptionally attentive and helpful. Particularly Sam Gallego who is a valet with PMC.
M
maddie p
18/05/2026
“ABSOLUTELY 10/10 HOTEL! I’ll BE GOING BACK EVERY TIME I VISIT”
Had a great stay! Everything was clean and comfortable. I had some issues with my door lock but Antwan from maintenance came up right away and was so helpful getting it fixed. Your staff is an asset to this hotel!
J
Johnny H
15/05/2026
“Always a pleasure”
Welcoming stay! Guest spaces were very clean! Rooms were comfortable and clean, worth the money. All staff i encountered were friendly. Glad to see this hotel continuing to do a great job every time i pass through.
D
Denise J
12/05/2026
“Great hotel, great staff!”
Had a great stay at the Embassy Suites! The staff was personable and professional, and the hotel was very clean and well kept. I have severe allergies, Bri the housekeeping manager went above and beyond by bringing feather-free pillows, an air purifier, and fresh linens to make sure I was comfortab… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info