The Plaza Hotel & Suites Winona

“Great stay! Quiet!! ”

We were in town just overnight and had several hotels to choose from. I picked the plaza because it had a full restaurant attached and the location. When I was checking in I reminded them that we were traveling with our two small dogs. Originally they had us on a 2nd floor room and I asked for g… more

We were in town just overnight and had several hotels to choose from. I picked the plaza because it had a full restaurant attached and the location. When I was checking in I reminded them that we were traveling with our two small dogs. Originally they had us on a 2nd floor room and I asked for ground floor. They had another type of room available and switched us to the lower floor. Turned out perfect. They have sliding glass doors to the outside which was so convenient with the dogs. So easy!! Everyone at the hotel was super nice. Our room was very comfortable. The pillows are super comfy!! Great night sleep. Very quiet! Never heard another person! I noticed maybe a couple areas where they could do some updating, in the bathroom, but overall super nice rooms. Ok, the TV in the bathroom was the best! haha!! Lobby was very nice and they had a large breakfast area. We didn't have time for breakfast, but looked great! We would definitely stay here again.

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“Amazing Family Stay because of customer service ”

Amazing for the family. The plaza provided our family with outstanding customer service. I called way too many times and changed my reservation several times. They accommodated every request and put our family of 20 right by each other! We were very grateful!

“Impression of our two night fall color visit.”

No lodging is necessarily perfect. “The plaza hotel and suites” has a number of positives going for it. The lobby is welcoming, complete with a fireplace, comfy over-sized chairs for relaxing. Clean, spacious, quiet, friendly and accommodating service. Room is spacious, clean. We booked the fi… more

No lodging is necessarily perfect. “The plaza hotel and suites” has a number of positives going for it. The lobby is welcoming, complete with a fireplace, comfy over-sized chairs for relaxing. Clean, spacious, quiet, friendly and accommodating service. Room is spacious, clean. We booked the first floor with patio door, we travel with our dog so that made it very convenient for letting our dog out. Surprisingly, the screen was completely ripped on three sides, from its frame, nor was the glass on the patio doors clean. How is this not repaired, cleaned before assigning it to a guest. On site restaurant River City Bar and Grill. Having a restaurant on site is a bonus. The quality of food and service depends on who is working and day of the week. Our first night, we took advantage of a 2 for $25 mix and match take out offer. We chose the burger and fries and the wings, the restaurant conveniently included disposable plates and utensils. Both choices were very tasty and the deal is great value for dinner. The second night we chose take out of dinners from the chefs menu, pan fried walleye and sautéed garlic shrimp, upon reaching our room, we realized no plates or utensils were provided. Second trip back to the restaurant to retrieve these items. We’d strongly suggest sticking to Pub food from this on site restaurant, these chefs’ dinners were disappointing, both lacking flavor and texture, at twice the price of the first nights take out pub fare. Room furnishing style is traditional and neutral color palette. Everything appears to be fairly new, as does the carpeting. Our room had a small dining table and two chairs, great for in room dining. A small bar sink area along with the mini refrigerator and microwave and small sink. Bathroom was spacious as well, double sinks, lighted makeup mirror and blow dryer. However, another lack of maintenance (like the screen door), we were ankle deep in water after a shower, come on, clean your drains on a regular schedule. My most critical complaint I have is the bed linens. They were very thin, as were the pillows, the mattress was ok. We did not use the pool area, but it looked very nice. Cute kids pool adjacent to a the regular pool. Breakfast area was clean comfortable with plentiful seating. As others have stated, breakfast options seriously lacking. They clearly state this is a cold breakfast offering. They had instant oatmeal, plain, no toppings to choose from. It would be nice to slice a fresh banana into a bowl of cold cereal, none available. A nice touch was frozen breakfast sandwiches, not too bad. Except when I chose to heat it in our room microwave I found dried on cooked cheese in our microwave, housekeeping issue obviously.

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