Hanoi Marvellous Hotel & Spa

“Affordable clean cozy hotel with helpful staff”

My family and I spent 10 days there. We loved our stay! The hotel is ideally located in the Old Quarter, within walking distance of Hoan Kiem Lake and many other attractions, stores, restaurants, etc. If you have questions about the booking, Jolie is quick to respond to emails. The rooms are very c… more

My family and I spent 10 days there. We loved our stay! The hotel is ideally located in the Old Quarter, within walking distance of Hoan Kiem Lake and many other attractions, stores, restaurants, etc. If you have questions about the booking, Jolie is quick to respond to emails. The rooms are very clean and spacious, the layout of the bathroom is practical, the air conditioning functions well, and the beds are so comfortable (we slept like babies every night)! The laundry service is affordable and useful. All of the staff members, without any exception, are so nice; they greet you with a smile every time they see you and try to assist you in any way they can. My mother had trouble to find a few things in Hanoi, such as specific baking ingredients and models of dresses. The staff helped us order them online, and we managed to get the items on the same day. One detail I would like to mention though: the mini fridge only keeps things mildly cold. If there are important things you want to keep well refrigerated, you can leave them with the staff at the reception. I highly recommend this hotel for its value for money, cleanliness and endearing personnel. If you are a family of 4, I strongly suggest booking the 2 interconnecting rooms of 2 people, as we did. It was great to have quick access to each other's rooms. The rooms are also right in front of the restaurant, so it only takes seconds to get there each morning. The breakfast room is beautifully decorated, and its ambience is relaxing with a beautiful view out the window. The breakfast was delicious; we religiously ate our bowl of phở every morning. The fruits are sweet and fresh. Many thanks to Lan and all the staff for taking good care of us and ensuring we had the most comfortable stay in Hanoi!

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“Above and beyond”

We thought that breakfast concluded at 10:30 so arrived at the restaurant at 10:05 to find service finished. But the staff were wonderful and got some food cooked up and made us a few bags of food and juices that we took back to the room . At most other places we would have been sent away but th… more

We thought that breakfast concluded at 10:30 so arrived at the restaurant at 10:05 to find service finished. But the staff were wonderful and got some food cooked up and made us a few bags of food and juices that we took back to the room . At most other places we would have been sent away but the folks here went above and beyond in making sure we didnt go hungry.

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“Excellent”

Good service from the staff and all over good Special thanks to Lukas

“Love it. I will definitely come back.”

My room was a Family Suite City View room with 1 king bed and 1 single bed. The room was very clean, well-organized, spacious, and comfortable. The interior design was beautiful. I especially appreciated the thoughtful details such as the illuminated wardrobe, dim lighting, reading lights, sofa, an… more

My room was a Family Suite City View room with 1 king bed and 1 single bed. The room was very clean, well-organized, spacious, and comfortable. The interior design was beautiful. I especially appreciated the thoughtful details such as the illuminated wardrobe, dim lighting, reading lights, sofa, and three bedside tables for three guests. The bathroom was spacious, and there was plenty of luggage space for three people. The breakfast was delicious, and the restaurant decoration was lovely. However, the biggest highlight of the hotel was the staffs. Leo is a truly valuable staff member — very professional and dedicated. I will definitely come back here on my next trip to Hanoi.

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