Hotel Royal Hoi An

“Best honeymoon hotel”

10/10 experience! Came here for our honeymoon

“Cannot go wrong here….”

Travelling as a group of 7 friends, we arrived at Hotel Royal for a five night stay. Centrally located, you could walk to most places or catch a Grab. The room was spacious and comfortable and the staff were a delight to deal with. The breakfast offering was not the best I’ve had but certainly no… more

Travelling as a group of 7 friends, we arrived at Hotel Royal for a five night stay. Centrally located, you could walk to most places or catch a Grab. The room was spacious and comfortable and the staff were a delight to deal with. The breakfast offering was not the best I’ve had but certainly not the worst. Laundry done promptly and easy to organise. All in all - it was a good stay and worthy of a visit. We would return.

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“Great hospitality”

Outstanding hospitality. I stayed for four nights. The hotel overlooks the river and is a short walk from the main action in Hoi An. The room was spotless and very comfortable, the AC working perfectly. Minbar is complimentary, which is a nice touch. Breakfast has lots of options, from local dishes… more

Outstanding hospitality. I stayed for four nights. The hotel overlooks the river and is a short walk from the main action in Hoi An. The room was spotless and very comfortable, the AC working perfectly. Minbar is complimentary, which is a nice touch. Breakfast has lots of options, from local dishes (Cau lau) to eggs Benedict to pastries. I really appreciated the help when they arranged a shipment for me. There are 2 swimming pools. I liked the rooftop one the most. The bar offers a buy one get one happy hour. I would really recommend this hotel. Everyone really was helpful and kind.

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“Nice rooms but noisy and very average breakfast”

We had a deluxe grand king room on the 7th floor pretty much under the bar and pool. Very noisy as they set up and pack down each today, same with entry door so thin every nose can be heard in the hallway and cleaners start early slamming doors Balcony is not big enough to sit on and no chairs so… more

We had a deluxe grand king room on the 7th floor pretty much under the bar and pool. Very noisy as they set up and pack down each today, same with entry door so thin every nose can be heard in the hallway and cleaners start early slamming doors Balcony is not big enough to sit on and no chairs so that’s a waste of money. So noisy on the 7th floor pretty sure no double glazing as we can hear traffic and dogs barking late at night very early hours of the morning. Room Pros: Tea and coffee making provided Bath is nice Room is very clean TV/ block out blinds Laundry service is good no damage to clothes comes back within the day cost $100,000 VD per kilo. Around $5 Australian Cons- toilet is in a confined glass room with very little leg room, I’m not a big person at all but if you are larger build it might be a squeeze. Hotel: Two small pools with limited beds so unless you are up early and get one no chance once the day gets started . Roof top bar, great views, drinks are around $15Aus for a cocktail and happy hour is 6pm-7pm and 9pm-10pm so not great times. Potentially aimed while every one is out to dinner so never really got to take advantage of either. Breakfast: Well for a 5 star hotel this is terrible. The hotel is full of westerners yet the options of any sort of normal breakfast is poor. You can have toast, yogurt, small selection of fruit or seen most people eating cereal like fruit loops.. Otherwise it’s very fatty bacon barely any actual red on it just white fat rinds. Egg station small limited options. Or salads, cheese, meats or spicy foods for breakfast. Worst of all no fresh milk at all. For a 5 star hotel they are using UHT milk in coffee and expect you to put it in tea and it is terrible. Asked management and the chef spoke to us and said he can order it in but it goes off in 7 days that’s why they don’t… surely like every other hotel they serve hundreds of cups of coffee at breakfast alone I’m sure it would get used. Also agreed bacon was terrible quality. So we were advised breakfast would be refunded after day one and did not eat in the hotel again. However this has Not been refunded and we have been home now for near 3 weeks. Followed up by email twice told refund will be done allow 2-4 weeks. Takes them 1 minutes to swipe my card to charge me but now no refund after 3 weeks. Walked down to old town instead for breakfast it was cheaper at VY Deli and that was an amazing breakfast with proper coffee and fresh milk for half the cost of this hotel breakfast. Location: Great 3-4 minute walk straight to the end of the street and you are at the gates to old town. Everything you need is right there. Easy to get grabs and take a mini tour on a trolley bus around Hoi An. Staff all very friendly especially housekeeping and reception. In all this hotel needs to upgrade their sound proofing and food if they want to claim they are 5* as over $500 a night in Vietnam for a room is not the cheap end and the price should reflect the quality of both the accommodation and food.

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