Renaissance Danang Hoi An Resort & Spa

“Great stay”

Great experience all around! The villa was very clean and the pool is beautiful. They staff are very attentive, Kim Thao was so kind and helpful.

“Great stay and experience”

Great and pleasant stay. The free coffee making class was very interesting as well. Kim Thao and Kim Hue gave an interesting lesson on how to make coconut, salted and egg coffee.

“Best staff take care of me!”

Love my experience its the best! Kim Thao always pour big drinks for me! Mr Sang always give great suggestions for meals, omg so much help from the staff.

“Wonderful Stay Made Truly Memorable by the People”

We had a wonderful family stay at Renaissance Danang Hoi An Resort & Spa, and what we will remember most is not only the resort itself, but the genuine warmth and hospitality of the people working here. From the moment we arrived, everyone - from the crew at the entrance to the Front Office team -… more

We had a wonderful family stay at Renaissance Danang Hoi An Resort & Spa, and what we will remember most is not only the resort itself, but the genuine warmth and hospitality of the people working here. From the moment we arrived, everyone - from the crew at the entrance to the Front Office team - treated us with sincere care. When we needed to change rooms during our stay, the entire process was handled so smoothly and seamlessly that it caused virtually no inconvenience. Everything was well coordinated, allowing our family to remain comfortable and simply continue enjoying our vacation. One experience in particular showed us what genuine hospitality really means. During our stay, our young son suddenly experienced some eye irritation and discomfort. My wife took him to a pharmacy in town to buy eye drops, but then realized she did not have enough cash with her. When Linh from the Front Office learned what had happened, she immediately offered to pay for the medicine with her own money and simply told us not to worry. The amount was not important. What mattered was her kindness at a moment when we were concerned about our child in a foreign country. It was a small gesture in one sense, but an incredibly meaningful one for our family. Linh made us feel that we were being cared for not merely as hotel guests, but as people. We sincerely hope the hotel management recognizes her for this. We also thoroughly enjoyed the food at the resort, and our spa experiences were excellent. A special thank you to Vi, Trang and Giang at the spa, who were both extremely kind, attentive and professional. Their warm service added another very positive memory to our stay. The only disappointment was that we could not really enjoy the resort's beach because of the ongoing coastal erosion restoration work. We understood that this was related to the broader restoration and protection of the coastline and was outside the hotel's control, so we certainly do not blame the resort for it. Traveling with a young child also made using an alternative beach less practical for us. As a result, we spent more time at the resort and mainly explored Hoi An Old Town rather than seeing as much of Hoi An and Da Nang as we originally planned. In hindsight, however, that gave us more time to enjoy Renaissance itself - and we are very glad we did. We were already scheduled to move to another hotel in Da Nang after this stay, but we left Renaissance feeling that we could easily have stayed longer. Beautiful property, good food and excellent service - but above all, truly wonderful people. Thank you to Linh, Vi, Trang, Giang, the Front Office team and everyone who made our family feel so welcome. We would be very happy to return, hopefully next time when the restored beach can be enjoyed as well.

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