Costa Firenze cruise ship reviews, Costa Cruises

Reviews and ratings

Guests that have recently sailed on Costa Firenze have rated the ship and its facilities. We think this might be useful for you to get a general idea based on how past passengers have rated the ship..

Verified reviews: The clients have rated the ship after having travelled with us.

Destinations
7
Shows
7
Room Service
8
Cuisine
7
Excursions
6
Cleanliness
8
Bar Service
7
Animation Team
7
Cabin
8
Quality/Price
7
Facilities
8
Restaurant Service
7

All staff and crew could not have been more helpful and accommodating as I have some mobility problems.Nothing was too much trouble.Very friendly and caring staff.

Nice ship

Not user friendly for the English, other nationalities had menus in their own language , we always had to use the waiters phone to choose our meals

Places

The least valued services are Facilities, Shows, Cabin

Food quality

Too many families with young kids

Food quality at night.

Querés in the buffet.

Friendly team, especially in buffet.

Floor in our room wasn''t cleaned properly

Friendliness

One staff member was argumentative about salt. Staff members just tell one, "we are out of milk e.g." no effort to get milk from another station. Fruit in general was not fresh

The best valued services are Bar Service, Cleanliness, Quality/Price

The least valued services are Excursions, Shows, Animation Team

Clean and tidy.

The least valued services are Animation Team

The whole cruise was very good value for money.All the staff were very friendly indeed.

The least valued services are Excursions, Quality/Price

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Some facts and figures about Costa Firenze

Inaugurated

2020

Occupancy

5200

Crew

Number of staterooms

2116

Number of decks

See technical details

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All about Costa Firenze

Costa Firenze Ship specifications Gallery Deck(s) Staterooms Departures